Keeping.com – Gmail Based Help Desk
From the archive · This story retains its original publication date. Company information may have changed.
Ed: Talking with a business owner recently about sheer volume of email they get and how hard it is to keep on top of.
I’m trying to keep things out of email, certainly in my day job the introduction of Slack has completely eliminated team email and for the Startup88 team we have never used email for anything but notifications of new pitches from the website.
I can see how having this as another Gmail tab is attractive but given email is so distracting and often non productive I can’t decide if putting your support inside of your Gmail is a good idea. Thoughts?
| Startup Name | Keeping.com |
|---|---|
| What problem are you solving? | Keeping™ brings collaboration to Gmail/GoogleApps |
| What is your solution? | Keeping™ is the world’s first help desk that works inside Gmail. It’s a customer support tool that integrates with Gmail/Google Apps. It allows a team to manage customers support more efficiently directly from their current mailbox without having to use an external helpdesk. |
| Target Market | Teams that need to collaborate over email. |
| How will you make money? | Subscriptions/Advertisement |
| Tell us about the market & founders, why is this a great opportunity? | Our company is based in Geneva, Switzerland and was founded by Vincent Cassar and Daniel Piché. |
| Founders Names | Vincent Cassar |
| What type of funding has the company received? | Bootstrap |
| Website | http://www.keeping.com/ |
| Twitter Handle | @keepingcom |
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